Carpe Diem Case Study: Boosting Productivity in a 500+ Employee IT Company with Worktivity

Carpe Diem is an IT company with a workforce of over 500 people. They use Worktivity for visibility at a scale where no single manager can hold the whole picture.

The problem they started with

At this size the problem inverts. Small companies lack data. Large ones have plenty of it, scattered across teams that each report differently, on their own cadence, in their own format.

The question leadership cannot answer is not "what is this team doing", which any team lead can answer. It is "how does effort distribute across the organisation", which requires the same measurement applied consistently everywhere.

What they use

• Team and department structure, so reporting rolls up rather than being assembled by hand

• Time by project, comparable across departments because it is measured the same way

• Per-team settings, since departments do not all need identical tracking

• Workload views, to find pressure points that individual managers see but leadership does not

What changed

Reporting became structural rather than manual. Comparisons that previously required someone to collect spreadsheets from several teams became a view, which mostly saved the time of the people doing the collecting.

Since adopting Worktivity, the company reports productivity rising by 30% and bottlenecks being resolved 50% faster.

Why this pattern fits larger organisations

Consistency matters more than sophistication at scale. Twelve teams measuring carefully but differently produce numbers that cannot be added together. One consistent measure, even a simple one, produces a picture.

What Worktivity records

Worktivity records time, activity level, the application in the foreground and the site host, and only while a shift is running. It does not record typed text, window titles or full web addresses, and it never requests the camera or microphone. Administrators can narrow what is collected but cannot extend it. The full list is here.