Help center
What do you need help with?
Short guides written as questions, for the people who set Worktivity up and the people who work with it every day.
Setup, policies, reports and billing: everything you decide on behalf of the team.
Browse by area
The areas match the menu inside Worktivity, so the name you read here is the screen you will be working on.
Getting started
Set up your organization, invite your team and get the first hours on the board.
4 articlesTime tracking
Shifts, breaks, idle time and the hours somebody forgot to record.
2 articlesTasks and projects
Create work, assign it, and connect the hours to the job they belong to.
4 articlesReports and insights
Timesheets, app usage and the numbers behind the productivity score.
15 articlesDesktop apps
Installing, updating and permissions on Windows, macOS and Linux.
1 articleOrganization settings
Working hours, tracking rules, teams and who is allowed to do what.
12 articlesBilling and subscription
Plans, seats, invoices and what changes when you switch plan.
4 articlesPrivacy, data and employee rights
What is recorded, what is never recorded, and what you can see about yourself.
1 article
Start here
The questions support answers most often.
How do I set up Worktivity for my team?
Create the organization, set your working days and hours, then decide what the desktop app records before anyone installs it.
- Web
How do I create a task and assign it?
A task always belongs to a project, and the Tasks screen only appears once task tracking is switched on for the organization.
- Web
How do I decide which apps count as productive?
Every application and site your team touches lands in a review list, where you mark it productive, neutral or unproductive per team.
- Web
Which desktop app should I install?
One app per platform, one web app that needs no install, and a table of what each of them can actually do.
- Web
- Windows
- macOS
- Linux
How do I change how often screenshots are taken?
The interval is an organization setting between one and sixty minutes, and a change takes about fifteen minutes to reach the computers.
- Web
- Windows
- macOS
- Linux
What the agent records, what your manager can see and how to correct your own day.
Browse by area
The areas match the menu inside Worktivity, so the name you read here is the screen you will be working on.
Getting started
Set up your organization, invite your team and get the first hours on the board.
2 articlesTime tracking
Shifts, breaks, idle time and the hours somebody forgot to record.
5 articlesTasks and projects
Create work, assign it, and connect the hours to the job they belong to.
1 articleReports and insights
Timesheets, app usage and the numbers behind the productivity score.
1 articleDesktop apps
Installing, updating and permissions on Windows, macOS and Linux.
4 articlesOrganization settings
Working hours, tracking rules, teams and who is allowed to do what.
3 articlesPrivacy, data and employee rights
What is recorded, what is never recorded, and what you can see about yourself.
3 articles
Start here
The questions support answers most often.
How do I start and stop my shift?
The single button that starts recording, what a break does to the counter, and what happens if you forget to clock out.
- Windows
- macOS
- Linux
Which desktop app should I install?
One app per platform, one web app that needs no install, and a table of what each of them can actually do.
- Web
- Windows
- macOS
- Linux
Looking for what changed?
Release notes live in their own place. The help center explains how things work; the changelog says when they moved.
Did not find what you were looking for?
Write to support in English, Turkish or German. A person reads every message and answers in the language you used.