Organization settings
Set working days and expected hours, screenshot frequency, leave days, teams, tracking rules per person, API keys, notifications and the affiliate program.
19 articles
How do I change how often screenshots are taken?
The interval is an organization setting between one and sixty minutes, and a change takes about fifteen minutes to reach the computers.
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How do I plan shifts for my team?
Turn on Shift scheduling, create shift templates, assign them to teams or people, and check the week on the Schedule tab.
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How do I set up rotating shifts?
A rotating pattern describes a cycle of shifts and days off once, and you assign it to people or teams like a single shift template.
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How do I set working days and expected hours?
Working days, the expected start and end time and the daily target are what every late, early and overtime figure is measured against.
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What is in Workspace settings?
Workspace settings has six tabs: profile and work schedule, tracking, risk users, AI features, AI connections and API access.
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How do I block, remove or move an employee?
Blocking frees a seat and can be undone. Deleting also erases that person's screenshots, videos and activity history. Team and role are one form.
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How do I turn AI features on or off?
Every AI feature has its own switch in Workspace settings, along with a monthly credit limit and this month's spend.
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How do I turn on AI connections for my workspace?
AI connections are off until an owner turns them on, picks who may use them, and decides whether an assistant may only read or also make changes.
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How do teams work, and who can see whom?
Every person belongs to exactly one team, and a manager sees that team and nothing else. Four roles decide the rest.
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How do I change tracking settings for one person?
A per-person override replaces the organization defaults for screenshots, timelapse, background mode and automatic clock-in.
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How do I decide how many leave days someone gets?
You grant leave on the Leave rights screen, per person, per leave type and per leave year, and grants in the same year add up.
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How does the leave year work?
Every entitlement and every request belongs to one leave year. A workspace either renews everybody on 1 January or on each person's hire anniversary.
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What happens to unused leave days at the end of a leave year?
By default everything left over moves into the next leave year overnight. You can put a cap on how much moves, and an expiry date on the days that do.
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Why can't I see leave or cost management in the menu?
Leave and cost management can be missing because three sidebar sections are switched on per organization, and two of them also depend on your role.
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What do risk reports measure?
A report counts tracked minutes inside a moving window and compares the total with a threshold. It reads no screenshots and no content.
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Which notifications do I get, and how do I turn them off?
The notification list is built from your role, and a switch appears only where the channel actually sends something today.
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How do I create an API key?
Keys are made in Workspace settings, sent as a query parameter, limited to ten per organization and readable again at any time.
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How does the affiliate program work?
A personal referral link, 30% commission on each payment, a thirty day waiting period and a payout threshold of $100.
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How do I delete my organization?
Only the founder can delete an organization, and it takes a typed confirmation plus a password. Everything goes with it and nothing comes back.
Other areas
Nearby topics, if this was not the right place.
Getting started
Set up your organization, invite your team, and learn what the Overview and Team screens show once the first hours are on the board.
8 articlesTime tracking
How to start and stop a shift, why minutes are marked idle, adding forgotten hours, approving manual entries and handling time off requests.
10 articlesTasks and projects
Create tasks and assign them, record time against a task, set up projects and customers, and connect a project to Asana, Trello or ClickUp.
11 articlesReports and insights
Read work times, productivity, app usage and task insights, order and read coach reports, review screenshots and work out what your team is owed.
21 articlesDesktop and mobile apps
Install and update the Windows, macOS and Linux apps, the Chrome extension and the mobile app, and see what happens when a computer goes offline.
11 articlesBilling and subscription
Change or cancel your plan, find your Worktivity invoices, create an invoice for your own customer and record a payment against that invoice.
7 articlesPrivacy, data and employee rights
What Worktivity collects and what it never does, how long data is kept and deleted, and how you can see and delete your own screenshots.
7 articles