Desktop and mobile apps
Install and update the Windows, macOS and Linux apps, the Chrome extension and the mobile app, and see what happens when a computer goes offline.
11 articles
What does the Chrome extension do, and how do I install it?
Tracking your hours from Chrome without installing anything: how to set it up, what it records, what it deliberately does not record and what happens when you close the browser.
- Windows
- macOS
- Linux
What does the mobile app do, and how do I install it?
The Worktivity app for iPhone and Android: how to install it, what it records and never records, and when a shift started on the phone ends by itself.
- Mobile
Which Worktivity app should I install?
A desktop app per platform, a Chrome extension, a mobile app for iPhone and Android, a web app with no install, and what each of them records.
- Web
- Windows
- macOS
- Linux
- Mobile
How do I install and update the agent on a Mac?
The Mac App Store installs it and updates it; the direct .dmg is only for Macs too old for that build. Signing in leads straight into a three step setup that asks for two macOS permissions.
- macOS
What happens if my computer goes offline?
Recording continues. The minutes queue up on your own machine and are sent in order once the connection is back.
- Windows
- macOS
- Linux
How do I install and update the agent on Windows?
You install the agent on Windows with an .exe for one computer or an .msi for a fleet, and no Windows permission needs granting afterwards.
- Windows
Which permissions does macOS ask for, and what breaks without them?
Two permissions Worktivity cannot work without, three more macOS asks for on its own, and exactly what stops working when you refuse each one.
- macOS
How do I update the desktop app?
Windows updates from a button inside the app, a Mac updates through the App Store, and Linux updates through apt or dnf.
- Windows
- macOS
- Linux
What is background mode, and when should I use it?
Hides the desktop app's window after clock-in. Which apps support it, why it rules out task tracking, and why local law decides whether you may use it.
- Windows
- macOS
How do I install and update the agent on Linux?
One .deb and one .rpm, installed with apt or dnf rather than dpkg or rpm, and updated from then on like any other package on the machine.
- Linux
What does the Linux agent need from my desktop session?
On Linux what the app can see depends on whether your session is X11 or Wayland, and on your desktop environment. Your hours are recorded either way; application names, websites and screenshots are the parts that differ.
- Linux
Other areas
Nearby topics, if this was not the right place.
Getting started
Set up your organization, invite your team, and learn what the Overview and Team screens show once the first hours are on the board.
8 articlesTime tracking
How to start and stop a shift, why minutes are marked idle, adding forgotten hours, approving manual entries and handling time off requests.
10 articlesTasks and projects
Create tasks and assign them, record time against a task, set up projects and customers, and connect a project to Asana, Trello or ClickUp.
11 articlesReports and insights
Read work times, productivity, app usage and task insights, order and read coach reports, review screenshots and work out what your team is owed.
21 articlesOrganization settings
Set working days and expected hours, screenshot frequency, leave days, teams, tracking rules per person, API keys, notifications and the affiliate program.
19 articlesBilling and subscription
Change or cancel your plan, find your Worktivity invoices, create an invoice for your own customer and record a payment against that invoice.
7 articlesPrivacy, data and employee rights
What Worktivity collects and what it never does, how long data is kept and deleted, and how you can see and delete your own screenshots.
7 articles