Skip to content

How do I cancel or delete a leave request?

A request can be deleted while it is still waiting for a decision, and only by an owner. Once it has been approved or rejected the button is gone for good.

2 minutes read
  • Web

There is one rule behind every button on this screen: a leave request can be removed while it is Pending, and not afterwards. A decision is a record of something that was agreed, and Worktivity does not let it be quietly erased.

Deleting a request that is still pending

  1. Go to Leave management, then Leave requests.
  2. Find the row. Filter by Status if the list is long.
  3. Select Delete, then confirm.

The days go straight back into that person's balance, and the person who asked for the leave is notified by email. Deleting cannot be undone, but nothing is lost either: they can simply send the request again.

Only owners and co-owners can delete a request, including their own. If you are an employee or a manager and you want to call off leave you have asked for, ask an owner to delete it. There is no way to withdraw your own request yet.

Changing the dates instead

A request cannot be edited once it has been sent. Delete it and create a new one with the dates you want; while it was pending nobody had acted on it anyway.

Approved or rejected requests

The Delete button is not disabled on these rows, it is not there at all. The same goes for approving a request twice or rejecting one that was already approved: a decision is final.

If somebody cancels leave that was already approved, the honest fix is to leave the record where it is and give the days back openly: grant a new leave right for the same number of days on the Leave rights screen, and write the reason in Notes. The balance ends up correct and the history still says what happened.

What about the days somebody did not take

Approved leave counts against the balance whether or not the person actually stayed at home, because approval is what the balance is built on. If they worked those days after all, the same fix applies: grant the days back and say why in the note.

Approved leave does not change anybody's timesheet either. If somebody tracked time on a day they were signed off, the tracked hours stand: the timesheet reports what happened, not what was planned.

Did this answer your question?

Related articles

Still stuck?

Three different questions, three different places to ask them.

Back to the help center