How do I approve manual time entries?
Review pending entries one by one, or turn on automatic approval and let the timesheet take them without a stop.
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A manual time entry does nothing until it is approved. Approving rewrites that stretch of the day, so it is worth knowing exactly what it does before pressing it.
Where the queue is
- Go to Tracking, then Manual time entries.
- Set the date range, and set Status to Pending.
- Expand a row to read the reason, the work status and the productivity that were requested.
Owners and co-owners see every entry. A manager sees the entries of their own team. An employee sees only their own and cannot approve anything.
What approving does
Approving replaces the period. Every activity record already stored between the start and the end of the entry is deleted, and one record per minute is written in its place, carrying the work status and the productivity from the request. Those minutes are filed under an application named Manual Time Entry, so they show up in application reports as exactly that.
Approval cannot be undone, and an entry can be approved only once. The way back is to delete the entry, which also removes the minutes the approval wrote.
Rejecting
A reason is required. The employee reads it on the same screen and is emailed, where that notification is switched on for them. A rejected entry stays in the list as the record of the decision, and it cannot be rejected twice.
Approving everything automatically
Workspace settings, the Tracking tab, the Permissions card: Approve manual time entries automatically. With it on, an entry counts towards worked time the moment it is created and no review happens. The desktop app changes its wording to match when it asks about a long absence: it says the time will be applied rather than sent for approval.
The same card holds the switch that decides whether employees and managers may create entries at all. Adding hours that were not tracked is the employee side of it.
Three things to check first
- The range. Ten hours is the largest single entry, and every recorded minute inside the range disappears on approval.
- The work status. Working counts towards worked hours; on break does not.
- The productivity. It is applied to every minute of the entry, not to a part of it.
The result lands on the timesheet with the rest of the day. Where to see the hours your team worked reads it.
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Three different questions, three different places to ask them.