Help center
What do you need help with?
Short guides written as questions, for the people who set Worktivity up and the people who work with it every day.
Setup, policies, reports and billing: everything you decide on behalf of the team.
Browse by area
The areas match the menu inside Worktivity, so the name you read here is the screen you will be working on.
Getting started
Set up your organization, invite your team, and learn what the Overview and Team screens show once the first hours are on the board.
7 articlesTime tracking
How to start and stop a shift, why minutes are marked idle, adding forgotten hours, approving manual entries and handling time off requests.
4 articlesTasks and projects
Create tasks and assign them, record time against a task, set up projects and customers, and connect a project to Asana, Trello or ClickUp.
10 articlesReports and insights
Read work times, productivity, app usage and task insights, order and read coach reports, review screenshots and work out what your team is owed.
18 articlesDesktop and mobile apps
Install and update the Windows, macOS and Linux apps, the Chrome extension and the mobile app, and see what happens when a computer goes offline.
9 articlesOrganization settings
Set working days and expected hours, screenshot frequency, leave days, teams, tracking rules per person, API keys, notifications and the affiliate program.
16 articlesBilling and subscription
Change or cancel your plan, find your Worktivity invoices, create an invoice for your own customer and record a payment against that invoice.
6 articlesPrivacy, data and employee rights
What Worktivity collects and what it never does, how long data is kept and deleted, and how you can see and delete your own screenshots.
2 articles
Start here
The questions support answers most often.
How do I set up Worktivity for my team?
Create the organization, set your working days and hours, then decide what the desktop app records before anyone installs it.
- Web
How do I create a task and assign it?
A task always belongs to a project, and the Tasks screen only appears once task tracking is switched on for the organization.
- Web
How do I decide which apps count as productive?
Every application and site your team touches lands in a review list, where you mark it productive, neutral or unproductive per team.
- Web
What does the Chrome extension do, and how do I install it?
Tracking your hours from Chrome without installing anything: how to set it up, what it records, what it deliberately does not record and what happens when you close the browser.
- Windows
- macOS
- Linux
How do I change how often screenshots are taken?
The interval is an organization setting between one and sixty minutes, and a change takes about fifteen minutes to reach the computers.
- Web
- Windows
- macOS
- Linux
What the agent records, what your manager can see and how to correct your own day.
Browse by area
The areas match the menu inside Worktivity, so the name you read here is the screen you will be working on.
Getting started
Set up your organization, invite your team, and learn what the Overview and Team screens show once the first hours are on the board.
4 articlesTime tracking
How to start and stop a shift, why minutes are marked idle, adding forgotten hours, approving manual entries and handling time off requests.
7 articlesTasks and projects
Create tasks and assign them, record time against a task, set up projects and customers, and connect a project to Asana, Trello or ClickUp.
1 articleReports and insights
Read work times, productivity, app usage and task insights, order and read coach reports, review screenshots and work out what your team is owed.
1 articleDesktop and mobile apps
Install and update the Windows, macOS and Linux apps, the Chrome extension and the mobile app, and see what happens when a computer goes offline.
11 articlesOrganization settings
Set working days and expected hours, screenshot frequency, leave days, teams, tracking rules per person, API keys, notifications and the affiliate program.
3 articlesPrivacy, data and employee rights
What Worktivity collects and what it never does, how long data is kept and deleted, and how you can see and delete your own screenshots.
4 articles
Start here
The questions support answers most often.
How do I start and stop my shift?
The single button that starts recording, what a break does to the counter, and what happens if you forget to clock out.
- Windows
- macOS
- Linux
- Mobile
What does the Chrome extension do, and how do I install it?
Tracking your hours from Chrome without installing anything: how to set it up, what it records, what it deliberately does not record and what happens when you close the browser.
- Windows
- macOS
- Linux
Looking for what changed?
Release notes live in their own place. The help center explains how things work; the changelog says when they moved.
Did not find what you were looking for?
Write to support in English, Turkish or German. A person reads every message and answers in the language you used.