How do I sign in with Microsoft or Google?
Choose Continue with Microsoft or Continue with Google on the sign-in page. In the desktop app choose Sign in with SSO, then approve the short code in your browser. Lists which apps support it.
- Web
- Windows
- macOS
On the Worktivity sign-in page, choose Continue with Microsoft or Continue with Google and sign in with your work account. In the desktop app, choose Sign in with SSO: the app shows a short code, you approve it in your browser, and the app signs you in. This works when your organization has turned on single sign-on, which is part of the Pro plan. You can also link your own Microsoft or Google account under Account settings > Sign-in methods on any plan.
How do I sign in on the web?
- Open the Worktivity sign-in page.
- Choose Continue with Microsoft or Continue with Google.
- Sign in with your work account when Microsoft or Google asks you to.
The first time, Worktivity creates your account automatically if your organization allows it and a seat is free. You start as an Employee.
How do I sign in to the desktop app?
The Sign in with SSO button sits below the email and password form. No password is typed on the computer itself, which helps on shared and virtual machines.
- Open the desktop app and choose Sign in with SSO. The app shows a code with 8 letters and numbers, like
BCDF-GH23, with Open browser and Copy code buttons. - Choose Open browser, or open the web address the app shows below the code on any device, such as your phone. You land on Approve device sign-in.
- Sign in to Worktivity with Microsoft or Google if asked, type the code into Device code and choose Continue.
- The page Is this your device? shows the device name, when it was requested, the country and how long the code stays valid. Choose Approve.
- The page shows Device approved. Meanwhile the app says "Waiting for approval…" and signs you in within a few seconds.
The code is valid for 10 minutes and works once. If it runs out, the app says "The code expired. Try again." and you choose Try again to get a new one. The Mac App Store app, the Microsoft Store app and the Chrome extension use the same kind of code and approval.
When should I not approve a code?
Only approve if you just started this sign-in on your device. If someone else asked you to enter a code, or you did not expect the page, choose Deny. If the device asked from a different network than the one you are on, the page says "This request came from a different network", so look twice before you approve.
Which apps support single sign-on?
Single sign-on sign-in needs these versions or newer. An app that is not on the list has no single sign-on sign-in.
- Web app: Continue with Microsoft and Continue with Google on the sign-in page.
- Worktivity desktop app (Windows and Mac, downloaded from the Worktivity website): version 2.6.3 or later.
- Mac App Store app: version 3.2.0 or later.
- Microsoft Store app: version 1.2.0 or later.
- Chrome extension: version 1.2.0 or later.
- Linux app and mobile apps: no single sign-on sign-in. In an organization that requires single sign-on, people who are already signed in keep working, but they cannot sign in again with a password (only the owner can).
What if I cannot sign in?
- "Your organization requires signing in with single sign-on.": your organization no longer accepts passwords, except for the owner. Use Continue with Microsoft, Continue with Google or Sign in with SSO. If the app you use has no single sign-on sign-in, such as the Linux app, a mobile app or an older version, update it or ask your admin.
- "Your organization requires signing in with single sign-on. Sign out, sign in again with your Microsoft or Google account, then approve the device.": your browser session was opened with a password, so the device approval was refused. Sign out in the browser, sign in again with Continue with Microsoft or Continue with Google, then approve the device on the code page.
- "Your organization has no free seats. Ask your admin.": your admin has to free or add a seat.
- "Your account has been locked. Contact support@useworktivity.com.": you were blocked in Worktivity. Ask your admin.
- "Sign in with your password once, then connect your Microsoft account in your account settings.": sign in with your password once, then connect your account under Account settings > Sign-in methods > Connect.
- If your admin has not assigned you to the Worktivity app in Microsoft Entra, ask them to do it.
- If your organization does not require single sign-on, your password still works.
Admins can find the setup in How do I set up single sign-on (SSO) with Microsoft Entra ID or Google Workspace?.
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