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Task Tracking

Keep every task, owner and tracked hour together

Assign work, follow its status and see the hours that were actually recorded against each task.

Worktivity task tracking ties every task to a project, the people assigned to it and the minutes recorded while it was selected. Teams see what is waiting, in progress or done, and managers see where the hours went and what they cost.

How it works

How task tracking works in Worktivity

Projects and tasks on the web

Create a project, link a customer if the work is billable and choose which teams or people can see it. A task needs only a project and a title; priority, due date and assignees are optional.

Time recorded against the task

People press play on a task in the desktop app or the Chrome extension. From then on every minute carries that task and its project, until they press pause or clock out.

Seven statuses in one list

Tasks move through Todo, In progress, Under review, On hold, Postponed, Completed and Cancelled. Filters and the open task are kept in the address bar, so a view can be shared as a link.

What each task cost

Task insights lists every task with its working hours, what those hours cost at each person's pay rate, what they can be billed for and the profit between the two.

In practice

What changes when tasks and hours sit together

Task tracking answers questions a task board alone cannot.

  • Who worked on what

    Every recorded minute carries a person, a task and a project, so the question has an answer without a status meeting.

  • Billable work you can show

    Hours booked to a customer's project come with the task, the person and the rate, which is what a client asks for when an invoice is questioned.

  • Tasks from Asana and Trello

    If your tasks already live in Asana or Trello, a project can import them instead of you typing them twice. Worktivity only reads from those tools and never writes back.

  • Less chasing for updates

    Status changes and tracked time are visible to everyone who can see the project, so progress does not depend on someone remembering to report it.

Limits

What it does not do

A few things to know before you switch task tracking on.

  • It starts switched off

    Task tracking is a module. An owner or co-owner turns it on in Workspace settings, and picking a task needs desktop app 2.0.1 or newer.

  • Not together with background mode

    With the app window hidden there is no way to pick a task, so an organization uses either task tracking or background mode, not both.

  • ClickUp, Monday and Jira

    ClickUp connects but does not import tasks yet, and Monday and Jira are listed but not supported. Asana and Trello import tasks today.

Who uses it

Teams that get the most out of it

Task tracking fits teams whose work is organised in projects and billed or budgeted per project.

  • Agencies

    Client projects, a task per deliverable and hours that show what each job actually took.

  • Software teams

    Time per task without asking engineers to start a timer for every ticket.

  • Consultancies

    Engagements as projects, workstreams as tasks and the cost of each from recorded hours.

  • IT services and MSPs

    Client work and internal work kept apart by project, so the margin per client is visible.

  • Design and architecture studios

    Phases and revision rounds as tasks, so a project that keeps coming back shows up in hours.

  • Internal project teams

    Hours per project for teams that bill nobody but still need to know where capacity went.

Bring tasks and working hours into one view

Create your first project, assign the work and see task progress alongside the time your team records.

No credit card required