How is the productivity split worked out?

The Productivity screen splits working minutes into three classes: productive, neutral and unproductive. Nothing is weighted or guessed. The percentage you see is a count of minutes divided by another count of minutes.

Open it

1. Sign in at app.useworktivity.com.
2. Go to Insights, then Productivity.
3. The range starts on today. Widen it to the period you are judging.
4. Narrow by team, employee, project or task if you need to.

Where the rating comes from

The desktop app records one minute at a time and writes down which application was in the foreground. That application carries a rating in your organization's app list, and the minute inherits it. Applications nobody has rated yet stay neutral, which is the default. How to decide which apps count as productive covers the rating screen.

How the share is worked out

• The denominator is working minutes only. Breaks and idle minutes are left out entirely, so a long lunch cannot pull the number down.
• Every working minute lands in exactly one class, so the three shares fill the bar.
• Team and organization figures are rebuilt from minutes, not averaged over people. Ten minutes at 100% do not weigh as much as a full day at 50%.
• Unclassified appears when working minutes carry no rating at all. It is normally zero; it gets its own slice so the bar cannot silently miss time.

The chart above the tables

The chart shows the same three classes over time. How wide the buckets are follows the range you picked: hours for a single day, days for a month, months for a year, years beyond that. The bucket boundaries are UTC, so a night shift can straddle two bars.

The chart counts every employee, including blocked ones. The tables below follow the filter above. A note under the chart says so whenever the two can disagree.

If a number looks wrong

The usual cause is an unrated application: the minutes were recorded, they just sit in neutral. Open Review apps and rate what matters. Rating an application also relabels the minutes already recorded against it, so a range you looked at last week can read differently afterwards. The apps summary report shows which applications those minutes went to.