Tech Digit Easy Case Study: Boosting Project Efficiency & Workforce Productivity with Worktivity

Tech Digit Easy is an IT services and software company running several client projects in parallel. They use Worktivity to see how engineering time is distributed across those projects while the work is still in progress.

The problem they started with

When a team of developers serves several clients at once, allocation drifts. A developer nominally assigned to one project spends a third of the week supporting another, because something urgent came up. Nobody records the shift, and the next planning cycle starts from an allocation that is no longer true.

The result is familiar: one project runs late while another finishes early, and the reason is only obvious afterwards.

What they use

• Time by project and task, so the actual split between clients is visible rather than assumed

• Application and website categories, to separate development time from meetings and support

• Weekly reports, so drift is caught in the same week rather than at delivery

What changed

Planning stopped relying on intention. The question in a weekly review moved from "who is on what" to "where did the hours actually go", which is a different and more useful conversation. Reallocation happens earlier, while it can still change the outcome.

Since adopting Worktivity, the company reports teams becoming 25% more productive and costs falling by 15%.

Why this pattern fits software teams

Software delivery is estimated in advance and consumed unevenly. The gap between the plan and the record is where schedule risk lives, and it is invisible unless something measures it continuously.

What Worktivity records

Worktivity records time, activity level, the application in the foreground and the site host, and only while a shift is running. It does not record typed text, window titles or full web addresses, and it never requests the camera or microphone. The full list is here.