Have any questions about our terms? Reach out to us from our contact form and we will get back to you shortly.
At WORKTIVITY, we gather information about you and your device when you use our platform. This information includes details you provide, usage data, and device information. Additionally, we may obtain information about you from external sources, such as third-party services and optional programs you participate in. We may combine this information with other data we have collected about you. The following are examples of the information we collect:
Details That You Provide To Us:
Account Creation: When you register for an account with Worktivity, we gather information that you provide, such as your name, email address, photo, physical address, and payment details. Additionally, you have the option to provide us with additional information during the account creation process.
Correspondence: If you reach out to us or we contact you, we obtain any information you provide, which includes the content of any messages or attachments you send us.
Data Collected During Platform Usage:
Device Information: We collect information about the devices you use to access the WORKTIVITY, such as the device model, IP address, operating system version, carrier and manufacturer identity, radio type, preferences and settings (e.g., preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens.
Information Collected from Website Visitors: WORKTIVITY, like most website operators, collects basic non-personally identifying information from visitors to its website, such as the type of web browser and server, language preferences, referring site, and the date and time of each visitor request. This information is collected to enhance our understanding of how visitors use the website, improve the user experience, and monitor the website's security.
Usage Information: We collect information about your use of the WORKTIVITY platform, such as the start and end times of your work, tasks or projects worked on, names of applications used on your computer, websites visited, and screenshots of your desktop screen. Additionally, we collect information about your interactions with the platform, such as the pages and content you view, and the dates and times of your use.
The WORKTIVITY desktop app records the number of keystrokes and mouse movements you make, but it does not record the location of your clicks or the content of your typing. It is not a keystroke-logging application.
Cookies, Analytics, and Third Party Technologies: We collect information through the use of "cookies," tracking pixels, data analytics tools like Google Analytics, software development kits (SDKs), and other third-party technologies to understand how you navigate through the platform and interact with WORKTIVITY advertisements. This information is used to learn about popular content, enhance your user experience, and save your preferences.
Collection of Information from Third Parties
To support the core functions of the WORKTIVITY, we rely on third-party services that provide us with necessary information. These third-party services may include financial service providers, marketing providers, and other businesses. We receive the following information about you from these third-party services:
Financial information, which includes payment, transaction, and fraud detection information
Marketing services data, such as demographic and market segment information
If you use WORKTIVITY through your employer or another organization, we collect information about you from them, including your name and contact details.
How We Use Your Information:
The information we collect about you is primarily used for the purposes outlined in this policy. We process personal data received through our services on the basis of our legitimate interests in providing you with the services and their functionality, where such processing is necessary for the legitimate interests of us or our service providers related to the services. In certain cases, we may rely on alternative legal bases, such as your consent to certain types of processing. We will not share, sell, rent or otherwise disclose your personal data to third parties without your consent or another valid legal basis permitted by law.
However, we may share your information in the following circumstances, based on our legitimate interests in providing the requested services:
Service Providers: At times, we work with third-party Service Providers to help us run our business and offer certain services, such as order processing, credit card payment processing, technical support, and performance analysis ("Service Providers"). These Service Providers are granted limited access to your information and are authorized to use it only for the purpose of providing the requested services on our behalf. The information we share with our Service Providers may include personal data you have provided us and information we have collected about you using data collection tools such as cookies, web beacons, and log files.
We may disclose your personal data to our Service Providers in the following circumstances:
To respond to law enforcement requests or comply with applicable laws, court orders, or government regulations.
Business Transactions: In the event that we engage in a Business Transaction, such as the purchase of another business, the sale of our business assets, or a bankruptcy, merger, acquisition, or reorganization, your information, including personal data, may be included among the assets that are sold or transferred. At times, we may choose to buy or sell assets, as such transactions may be necessary and in our best interests, especially in facilitating the long-term growth and development of our organization.
Safety and Lawful Requests: We may have to disclose user information from our Services in response to lawful requests, such as court orders or subpoenas, or as required by applicable laws. We typically do not disclose user information unless we have a good faith belief that the information request by law enforcement or private litigants meets applicable legal standards. We may share your information if we believe it is necessary to comply with applicable laws, protect our interests or property, prevent fraud or other illegal activities involving the Services or our brand, or ensure the safety of any individual. This may involve sharing information with other companies, attorneys, agents, or government agencies. Nothing in this policy is meant to limit any legal defenses or objections you may have to a third party’s request, including those made by the government, to disclose your information.
Social Gatherings: In the event that your business or organization has scheduled a conference, event, or meeting at our facilities, we may need to share your personal data with our event organizers. We use return email addresses solely to respond to emails that we receive from you and do not use your email address for any other purpose or share it with third parties for their marketing purposes. Additionally, we may utilize your IP address to safeguard WORKTIVITY and our Service Providers from fraudulent activities.
Other Legal Purposes
We can use your personal data for just if it is needed to be used for other legal purposes.
How We Store and Protect Your Information:
We hold onto your information as long as it's needed to provide you and other users with access to the WORKTIVITY. This implies that we'll maintain your profile information as long as you have an active account. To meet legitimate business needs like accounting for tax obligations, we'll keep transactional data for a minimum of 10 years. If you request to delete your account, we'll remove your information as described in the "Deleting Your Account" section below.
Your Data Rights and Choices:
You have several rights and choices regarding your data on the WORKTIVITY:
Push Notifications:You can opt out of receiving push notifications through your device settings. Please note that opting out of push notifications may affect your use of the WORKTIVITY.
Email Subscriptions: You can unsubscribe from our commercial or promotional emails by clicking on the "unsubscribe" link included in the messages. However, we will continue to send you transactional and relational emails related to your use of the WORKTIVITY.
Cookie Tracking: You can modify your cookie settings on your browser. However, if you choose to delete or not accept our cookies, certain features of the WORKTIVITY may not be available to you.
Do Not Track:You can set a privacy preference in your browser called "Do Not Track" if you do not want online services to collect and share certain kinds of information about your online activity from third-party tracking services.
Profile Information: You can review and edit your profile by logging into your account settings and profile.
Location Information: You can prevent your device from sharing location information through your device's system settings.
Deleting Your Account: To delete your WORKTIVITY account, please contact your company administrator. In some cases, we may be unable to delete your account, such as if there is an issue related to an ongoing legal dispute or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. However, we will take steps to prevent such data from being used for other purposes.
The WORKTIVITY may provide links to websites operated by third parties. These websites may have different privacy policies than ours, and we do not take responsibility for their content or practices. It is recommended that you review the privacy policies of these third-party websites. If you have any questions regarding their policies, please contact them directly.